
What is Scribe?
Scribe is an AI-driven processDocumentation ToolsScribe is a web-based application that automatically translates the steps users take on the web or desktop into clear, graphical instructions. Users simply install the browser plug-in or desktop app, click Start Recording and follow the regular process, and Scribe will automatically capture screenshots and instructions for each step, generating editable and customizable step-by-step documents. It supports adding text prompts, GIFs, branding elements, and automatically blurs sensitive information to safeguard data. The generated guides can be shared by linking, embedding in the knowledge base, or exporting to PDF, etc. They are suitable for employee onboarding, customer usage guidelines, SOP documents, etc. They help teams to significantly save time in document production and improve the efficiency of knowledge transfer.
Scribe's main features
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Auto Capture Process
Supports Web, desktop application and multi-screen operation, real-time recording of operation steps, screenshots, input content, and automatic generation of guides. -
Intelligent Editing and Customization
AI automatically generates titles and descriptions, adds corporate branding (logo, color scheme), inserts GIFs, text alerts and warnings, and supports intelligent blurring of screenshots to protect sensitive information. -
Multiple ways to share
Supports sharing by linking, embedding (HTML/Markdown), exporting to PDF, uploading to Confluence, Wiki and Knowledgebase. -
Data Security and Compliance
Automatically blurring sensitive information (e.g., personal data), manually or administrators uniformly enforcing the blurring process, and AI service providers do not store user data for long periods of time. -
Insights & Interactions
Guide views, completions, viewer feedback and comments can be viewed to identify and update outdated or confusing content in a timely manner.
Scenarios for using Scribe
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Quick answer to "How does it work..."
Quickly generate how-to guides for frequently asked team questions and reduce duplication of questions. -
Employee Orientation
New employees do not need to repeat training, and quickly familiarize themselves with the process through visual tutorials to improve efficiency. -
Customer instruction
Customer-oriented operating guides support remote training or replace on-site demonstrations, significantly reducing training time. -
Standard operating procedures and new tools introduction
Automatically document SOPs (Standard Operating Procedures), help teams to standardize process execution, and are also suitable for deploying new systems (CRM, ERP, etc.).
How do I use Scribe?
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Installation of plug-ins/applications
Install the Scribe plug-in in Chrome or Edge, or download the desktop version. -
Start recording
Click "Start Recording" and follow the normal process, Scribe will automatically capture and generate a step-by-step guide. -
Editing & Customization
Add descriptions, tips, GIFs, corporate branding, tweak or blur sensitive content in the generated guide. -
Share & Export
Choose to share via a link, embed in a knowledge base, or export as PDF/Markdown, etc. for easy internal or external use. -
continuous updating
View interactive user feedback and automatically or manually update documents to ensure information is current and valid.
Recommended Reasons
| dominance | clarification |
|---|---|
| Significant time savings | Automatically generates how-to guides that are more than 15 times faster than traditional screenshot + copy processing. |
| easy-to-use | Even non-technical users can get started quickly without having to manually take screenshots or record screenshots. |
| High-quality visual presentation | The annotations are clear, visually pleasing and easy to read, enhancing the learning experience. |
| Flexible sharing and integration | A variety of export formats and embedding methods to adapt to different document systems and sharing needs. |
| Safe and smart at the same time | Supports fuzzy handling of sensitive information and data protection, suitable for enterprise use. |
| Wide range of practical scenarios | Suitable for multiple business scenarios such as onboarding, customer support, process management, etc. |
Overall, Scribe is a useful tool designed to improve team efficiency and streamline documentation processes. It is especially suitable for teams or organizations that need to frequently create how-to guides, SOPs, newcomer training, or customer tutorials.
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