Xiao-i Robot

Xiao imechanical personis an artificial intelligence technology company founded in 2001, focusing on the independent research and development and industrialized application of cognitive intelligence.

Company Overview

• Established: 2001
• characteristic: Artificial Intelligence Technologies, Inc.
• Main business: Based on the core technology of artificial intelligence such as multilingual natural language processing, deep semantic interaction, speech recognition and machine learning, it provides diversified solutions and a perfect professional service system for the industries of enterprise services, government affairs, medical care, manufacturing and so on.

core technology

Xiao-i Robot has a number of core technologies, including natural language processing, speech processing, computer vision, machine learning, emotional computing and data intelligence. Together, these technologies form the Cognitive Intelligence Platform (CIAI) of Xiao-i Robot, providing strong technical support for its applications in multiple fields.

Products & Services

• intelligent robot: Little i Robot has developed a variety of intelligent robot products, such as omni-channel cross-domain intelligent customer service robots, intelligent call center solutions, intelligent marketing solutions, and intelligent voice interaction solutions. These products are widely used in communication, finance, government, legal, medical, manufacturing and other industries.
• digital person：小i机器人还推出了新一代数字人，具备清新靓丽、亲和友善的外形，可与用户进行深层次的交互对话。这些数字人依托于自然语言处理、语音合成、语音识别等技术，为用户提供智能question and answer和交互服务。
• AI Solutions: Xiao-i Robot provides AI solutions and services for a number of industries, such as providing Internet service intelligent solutions, hotline intelligent solutions and artificial intelligence solutions in the customer contact center industry; providing intelligent customer service services with 24/7 intelligent Q&A function in the financial industry; and providing intelligent hospital services in the medical industry.

Markets & Influence

• Market coverage: Little i Robot's business covers more than 100 countries around the world, providing services to nearly 1,000 large and medium-sized enterprises and governments, hundreds of thousands of small businesses and developers, and more than 800 million end-users globally.
• Industry Influence: Xiao-i Robot enjoys a high international reputation and has been recommended globally as a Cool Vendor by Gartner, a world-renowned IT consulting firm, on several occasions. At the same time, Xiao-i Robot has been invited to attend international conferences such as the International Joint Conference on Artificial Intelligence (IJCAI) and the American Association for Artificial Intelligence (AAAI), and publish keynote reports.
• standardization: Xiao-i robot led the world's first international standard for AI affective computing, "Information Technology Affective Computing User Interface Part 1: Models" (ISO/IEC 30150-1:2022), which is China's first international standard in this field and fills the technological gap.

R&D and Innovation

• R&D Strength: Xiao-i Robotics has invested in the construction of 4 major R&D centers in Shanghai, Guiyang, Nanjing and Hong Kong, forming a R&D team of nearly 300 people. At the same time, Xiao-i Robot has also reached external cooperation with more than 50 industry experts, and established joint laboratories with several universities and research institutions to jointly promote the development of artificial intelligence technology.
• technological innovationXiao-i Robot has continuously made technological innovations in the fields of natural language processing, speech recognition, machine learning, etc. It has obtained 311 authorized patents (among which 220 are Chinese invention-authorized patents and 28 are foreign invention-authorized patents), 134 soft-authored registrations, 240 registered trademarks, and 16 works registrations.

future outlook

In the face of the rapid development of AI technology and the increasingly fierce competition in the market, Little i Robot will continue to strengthen its technological research and development and innovation, and promote the industrialization and application of cognitive intelligence technology. At the same time, Little i Robot will also actively expand into new markets and business areas to provide high-quality AI solutions and services to more enterprises and users.