AI Agent welcomes another giant! Google's heavyweight AI Agent , commercial explosion!

Last week Microsoft unveiled more than 10 commercial products at Microsoft ignite 2024.AI AgentAfter, tech giant Google also announced an all-out effort to promote commercial AI Agent, releasing a series of incentives and products.

Google Cloud will provide a one-stop commercial ecosystem from AI Agent development, deployment to application.

In addition, Google has also deliberately released one of the world's few commercial AI Agent marketplaces, somewhat similar to Apple's Store, except for enterprise users. And developers can earn commissions through user purchases.

Google goes all out to promote AI Agent

To help partners, developers succeed with commercial AI Agent, Google Cloud has released a series of incentive programs. This includes co-selling opportunities specifically for AI Agent solutions to expand market reach and increase sales opportunities.

Google Cloud raises awareness of partner AI Agents through a variety of marketing resources, such as ads and events, and showcases partners' stellar offerings through blogs and specialized events to increase AI Agent exposure and help partners stand out in the competitive AI Agent ecosystem.

The AI Agent Marketplace (Space) is a very heavyweight product in Google's promotional program, and only a few days after its launch there are not many products available - only 19!, which is still being continuously updated. But it is a milestone for the commercial development of AI Agent.

Users can quickly find the AI Agent they want in the AI Agent Marketplace, greatly simplifying the selection and deployment process for customers. A free trial is also available, where new customers can get a free $300 credit to experience the selected product.

「AIGC开放社区」体验了一下AI Agent市场，目前这些AI Agent不是市面上那种简单的一键写文章、搜索新闻、数据的smart (phone, system, bomb etc)体，应用场景非常有深度。

For example, Bud, an AI Agent in the market whose main function focuses on providing personalized financial services and assessing a customer's credit risk through real-time financial data, not only speeds up the processing of loan applications, but also reduces the risk of customer defaults and expands the reach of the credit market.

Bud offers connectivity services, particularly in the UK market, and through the Open Banking Aggregation Service, Bud is able to retrieve account information, balances, transactions, etc., and provide up to 12 months of historical data that can be refreshed multiple times per day. The account verification service, on the other hand, ensures the accuracy of customer account information and reduces the need for extensive manual checking processes.

For payments, Bud offers a fast and cost-effective payment solution that reduces the risk of fraud and friction in the payment process for users, who can make single payments, set up recurring payment instructions, or schedule payments through Bud at a much lower cost than traditional card payment solutions.

In addition.Bud can categorize transactions, marking different category levels to help users better understand their product holdings, income and expensesThe Merchant Identification Service (MIS) is a service that enables users to extract key information from transaction descriptions. Merchant identification services, on the other hand, are able to extract key information from transaction descriptions, including the merchant and other entities, which can help users get a clearer picture of spending, manage loyalty programs, or resolve transaction disputes.

Market Address:https://console.cloud.google.com/marketplace/browse?filter=category:ai-agent&inv=1&invt=AbiVtA

Big businesses are using AI Agents

AI Agent's technical features such as ease of use, automation, scalability and flexibility, and ease of maintenance are excellent in terms of cost reduction and efficiency. Google has made a point of showcasing some real-world examples of large, globally recognized enterprises that are using AI Agent.

Accenture, the world's largest publicly traded consulting firm:Accenture is helping a retailer develop virtual assistants to provide self-service through AI Agent to improve customer support and thus enhance the overall customer experience.

Bain, the world's leading management consulting firm:Bain helped the Wealth Management division of Sweden's Nordea Bank (SEB) enhance its conversations with end-customers with an AI Agent capable of delivering suggested responses and generating call summaries, helping to improve the efficiency of 15%.

Boston Consulting Group:Provides a sales optimization AI Agent to help insurance advisors be more productive and influential.

Globally recognized consulting firm - KochiTech:Help the legal team draft contracts, assign risk scores, and provide advice on optimizing operational impact.

Deloitte, one of the world's Big Four accounting firms:An AI agent called Care Finder is provided to help care needs users quickly find providers on the network, significantly reducing average call times.

PricewaterhouseCoopers, one of the world's Big Four accounting firms:PwC uses AI Agent to help oncology clinics streamline administrative tasks and enable physicians to interact with patients more effectively.

TCS:Helps build role-based AI Agents that accelerate software development with enterprise knowledge as a backdrop.

Wipro:Developing and aligning contracts for national healthcare through AI Agent simplifies complex and time-consuming tasks while improving accuracy.

Quantum Metric, a renowned data analytics platform:Use its Felix AI Agent to help customer service agents quickly summarize and identify important points in consumer interactions and provide reporting metrics to help organizations improve query resolution.

Sprinklr, an enterprise-level customer platform:Multiple AI Agents were developed to help organizations improve decision making, resolve service queries and handle complex tasks end-to-end.

Teradata, a leading data analytics platform:Improve customer loyalty by using a multimodal AI Agent that processes text and voice data to help analyze, classify, and summarize customer inquiries or complaints, identifying key trends and actionable insights.

There are a lot of actual AI Agent use cases shared by Google and those users give very high ratings.

Scott Alfieri, global leader of Accenture's Google Business Group, said, leaders that prioritize investments in AI Agents will be at the forefront of the industry to drive business growth through generative AI. For example, Accenture's marketing team is using Autonomous AI Agent to streamline campaign creation and execution, reduce 25% - 35% manual processes, save 6%, and accelerate time to market by 25% - 55%.

At present, Microsoft, Google, Baidu, SAP, Salesforce and other giants are actively promoting, coupled with the upcoming launch of OpenAI's new AI Agent product "Operator", 2025 will become the year of the commercial outbreak of AI Agent.

Article source:AIGC Open Community, originally titled: "AI Agent welcomes another giant! Google's Heavyweight AI Agent , Commercial Explosion!